Example post
Reports referencing Coastal Streaming
Charged after cancellation
247
people reported this
12 states$9 to $24
Also Happened
You're not the only one.
A charge that kept coming after you cancelled. A fee that appeared from nowhere. A box that promised more than it held. Alone, none of it feels worth fighting. That is exactly why it keeps happening.
So don't fight it alone. Put it on the record.
Free. Anonymous by default. About ten minutes to file your first report.
Small enough to ignore. Until it isn't.
Here's the math working against you: a $12 charge, a $4 fee, a bag that's a few ounces light. Disputing any one of them costs more time than it's worth. So most people sigh, eat it, and move on. Multiply that across thousands of customers and the sighing adds up to real money.
The one thing that changes the math is the record. When two hundred people each file the same issue with dates, amounts, and receipts attached, it stops being two hundred shrugs. It becomes a single, organized body of evidence that is very hard to wave away.
Your report might be small. The record isn't.
$12On its own: not worth anyone's afternoon.
× 200 peopleSame issue, same company, each with receipts on file.
= a recordStructured, evidence-backed, and ready to be taken seriously.
How it works
No rants, no star ratings, no shouting into the void. Every single report here is backed by evidence we keep on file.
1
File it with evidence
Ten minutes. Tell us what happened in your own words and attach your receipts, screenshots, or photos. No evidence, no report. That rule is what makes this place different.
2
It goes public, anonymously
After a quick review of the wording, your post goes up. Your name, email, and files stay private. The public page shows your story, your state, and the structured details.
3
Others find it and add theirs
Anyone who hit the same thing can press “this also happened to me” and attach their own evidence. The count on your post only ever grows with receipts behind it.
What happened to you?
Six ways things go wrong. Pick the closest one and yours lines up with everyone else's.
Charged after you cancelled
Trials that converted. Charges after you hit cancel. Cancel buttons that don't.
File yours →Got less than the package said
Weight, count, or volume that doesn't match the label.
File yours →Surprise fees at checkout
Fees that only showed up at the end, or hid in the fine print.
File yours →Got the wrong order
Wrong item, missing pieces, or something that arrived broken.
File yours →Not as advertised
The listing, the ad, or the box promised one thing. You got another.
File yours →Something else
Doesn't fit the boxes? If you have the receipts, we'll take it.
File yours →The plan
This isn't a complaint box. It's a record being built in three stages, and every report moves it forward.
Now
Build the record
People file evidence-backed reports and corroborate each other's. Every report makes the next person's easier to believe and harder to dismiss.
As it grows
Patterns become visible
Hundreds of structured reports about the same issue at the same company stop looking like bad luck. Dates, amounts, states, receipts: a pattern with paperwork.
Where it goes
The record gets used
A record like that is built to be evaluated: by consumer attorneys, journalists, and regulators. As the community grows, we'll start connecting with consumer attorneys who review exactly this kind of evidence. Every report filed today is what makes that worth their time.
Also Happened is not a law firm and does not provide legal advice. Information presented here is not a substitute for consultation with a licensed attorney.
The record only works if you're on it.
If it happened to you, it probably also happened to someone else. Your receipts are worth more here than in a drawer.
Free
Filing, corroborating, and browsing cost nothing. And nobody can pay us to remove a report. Not companies, not anyone.
Anonymous by default
The public page shows your state and your story, never your name. You decide what's attached to you.
Evidence stays private
Your files are visible to you and our moderators. They never appear on a public page in any form.