How it works
File it. Back it up. Find the others.
Something went wrong with a charge, a product, an order. You file what happened, attach your receipts, and your report joins everyone else's: one evidence-backed record instead of a thousand scattered complaints.
File your report with evidence
Pick what happened: charged after you cancelled, got less than the package said, surprise fees, the wrong order, a product that wasn't as advertised, or something else. Then walk through a short form and attach your receipts. Every report needs evidence to be filed; that's the whole point of this place.
- Whatever shows what happened: receipts, screenshots, bank statements, photos
- Your evidence is only ever visible to you and our moderators
- Takes about ten minutes, start to finish
A quick review before it goes up
Your post (the headline and description you wrote) goes public after a short review. We check the wording, not your story: posts that stick to what happened publish as written. Your evidence and contact details never go public, review or no review.
- Your words, published as you wrote them once they clear review
- Anonymous by default: no name, no handle, just your state
- A neutral summary of the structured details appears alongside your post
Other people add theirs
Your post becomes the place where everyone else it happened to shows up. The “This also happened to me” button lets them add their own dates, amounts, and their own evidence. Every single count on a post is backed by somebody's receipts, not a drive-by upvote.
- Each addition carries its own evidence. There is no evidence-free +1
- The post's count, date range, and state map grow as people add theirs
- You can remove your own contribution at any time
The record adds up
One report about a $12 charge is easy to ignore. Two hundred structured, evidence-backed reports describing the same thing are a record. When patterns show up, that record exists in a form that lawyers, journalists, and regulators can actually evaluate: dates, amounts, locations, receipts on file.
- Structured fields, not rants. That's what makes the record usable
- Browse companies to see what's already been reported
- We never promise an outcome. We keep the record.
Public where it counts. Private where it matters.
The public record is what makes the count mean something. Your evidence and your identity are what we keep locked down.
What shows on a public post
- Your headline and description, after review
- A neutral summary of the structured details (dates, amounts, what happened)
- Your state, never your city or address
- The count of people who added their own report
What never goes public
- Your evidence files, not even a thumbnail or a file count
- Your name, email, and anything that identifies you (unless you someday opt in to show your username, per report)
- Your exact location
- Anything that hasn't cleared review
Evidence-first, and built to stay that way
Everything published here is a user-submitted allegation, presented in neutral language, backed by evidence we keep on file. We don't editorialize, we don't rank companies by how bad we think they are, and nobody (not the companies named, not anyone) can pay us to remove or alter a report.
You stay in control of your part of the record. Withdraw your report and your name comes off it; remove your corroboration and it comes off the post. Your evidence stays in your private file either way. That's what makes the record durable.
Questions, answered
Is filing a report free?
Yes. Filing, corroborating, and browsing are free. We also never accept payment from companies to remove or alter reports, from anyone, for anything.
Who can see my evidence?
Only you and our moderators. Evidence files never appear on public pages in any form, not even a thumbnail or a file count. Publication implies evidence exists, because evidence is required to file; it's never displayed.
Do I have to use my name?
No. Reports are anonymous by default. The public page shows your state and your report's details, not who you are. Your email and identity stay private.
What happens after I file?
Your post goes through a quick review of the wording, then publishes. You'll get an email when it's up. From there, other people it happened to can add their own evidence-backed reports to yours.
Can I remove my report later?
Yes, anytime. Withdrawing takes your name off the post; if nobody else has added to it, it comes off the public site entirely. Contributors can likewise remove their own additions from any post.
What can I report?
Consumer issues you have evidence for: charges after cancelling, products that weighed or counted short, surprise fees, wrong or missing orders, products that didn't match the listing or packaging. Plus a catch-all for everything else.
Do you verify reports?
No, and we say so on every page. Reports are user-submitted allegations. What we do require is evidence on file for every single report, and we review wording before anything publishes. We never determine whether a company did anything wrong.
Will this get me my money back?
We can't promise any outcome, and we don't give legal advice. What we do is keep the record: structured, evidence-backed reports that show when many people experienced the same thing.
Something happen to you? File it.
Ten minutes, your receipts, and your report joins the record. If it happened to you, it probably also happened to someone else.